Product Manager
Tamatem Games | Beirut, Beirut Governorate, Lebanon
Full-Time | In-Person
Posted
Job description
About Tamatem Plus Through its payment solutions and commerce tools, Tamatem Plus localizes the payment experience by connecting businesses to relevant local payment methods and supporting payment operations across the region. Tamatem Plus provides payment solutions and commerce tools that help businesses reach customers across the MENA region. We connect merchants to local payment methods and support the payment integrations and operations needed to serve customers across multiple markets. About The Role We are looking for a Product Manager with hands-on experience in the payments industry. You will own a product module from discovery through launch and ongoing improvement, working with merchants, payment providers, and internal teams. This is a product management role, not an engineering role. You should be comfortable reviewing technical documentation, particularly API and integration documentation, and working closely with engineering teams throughout the integration lifecycle. Key Responsibilities Own a product module from identifying business objectives and merchant problems through development, launch, documentation, and ongoing improvementLead product discovery by gathering merchant requirements, assessing market needs, and researching how payment providers and other industry participants solve similar problemsContribute to roadmap planning, sprint prioritization, release planning, and product decisions with product and engineering leadershipTranslate business and merchant requirements into clear product requirements, user stories, payment flows, and acceptance criteriaManage payment integrations with providers, acquiring banks, wallets, and alternative payment methods from initial assessment through testing and production launchReview provider API and integration documentation to understand capabilities, requirements, dependencies, limitations, and payment flowsWork closely with engineering teams to clarify integration requirements and help investigate payment and merchant integration issuesUnderstand API requests and responses, webhook payloads, transaction statuses, error messages, and basic technical logs well enough to discuss issues with engineering teams and payment providersTrack product metrics, including payment success and authorization rates, checkout conversion, failure reasons, processing costs, refunds, chargebacks, and settlement performanceSupport user acceptance testing, production readiness, and post-launch monitoringPrepare product documentation, release notes, and enablement materials for Sales, Operations, and Support Qualifications Bachelor's degree in Engineering, Business, Computer Science, Information Systems, Finance, Economics, or a related field. A master's degree in one of these fields is an advantageAt least 5 years of professional experience, including at least 2 years in product managementExperience at a payment service provider, payment gateway, acquiring bank, fintech company, payment orchestrator, or similar businessExperience contributing to the development, launch, or management of a payment solution or payment-related productPractical experience managing integrations with payment providers, acquirers, banks, wallets, or alternative payment methodsUnderstanding of different payment solutions and how their customer, merchant, and settlement flows differComfort reading API documentation and understanding integration concepts such as API requests and responses, JSON payloads, webhooks, transaction statuses, error codes, retries, and timeoutsAbility to work effectively with engineering teams without needing to write codeStrong skills in writing product requirements, user stories, acceptance criteria, and merchant-facing communicationsA data-driven and detail-oriented approach, with the ability to make decisions when information is incompleteAbility to collaborate with Engineering, Operations, Finance, Compliance, Commercial teams, external providers, and merchants Requirements Bachelor's degree in Engineering, Business, Computer Science, Information Systems, Finance, Economics, or a related field. A master's degree in one of these fields is an advantageAt least 5 years of professional experience, including at least 2 years in product managementExperience at a payment service provider, payment gateway, acquiring bank, fintech company, payment orchestrator, or similar businessExperience contributing to the development, launch, or management of a payment solution or payment-related productPractical experience managing integrations with payment providers, acquirers, banks, wallets, or alternative payment methodsUnderstanding of different payment solutions and how their customer, merchant, and settlement flows differComfort reading API documentation and understanding integration concepts such as API requests and responses, JSON payloads, webhooks, transaction statuses, error codes, retries, and timeoutsAbility to work effectively with engineering teams without needing to write codeStrong skills in writing product requirements, user stories, acceptance criteria, and merchant-facing communicationsA data-driven and detail-oriented approach, with the ability to make decisions when information is incompleteAbility to collaborate with Engineering, Operations, Finance, Compliance, Commercial teams, external providers, and merchants